If outlook is freezing, Not responding or working slow.
1. Make sure computer utilization is normal.
Press ctrl+shift+Esc
2. Make sure your Outlook is connected on Exchange caches Mode, to check this
a. Click on the Windows icon, type Control Panel, search for Mail.
b. Select Mail, select your Outlook Profile.
c. Click on properties.
d. Click on Email Account.
e. Select your Profile, click on change.
f. Make sure 'Use Cached Exchange Mode' is Checked, like below
If all Outlook settings are correct as above. And still, you were facing the same issue, Please check your Outlook folder size.
1. Right-click the folder you want to check, and select Properties.
2. The Folder Size dialog box shows the size of the folder and its subfolders in kilobytes.
3. Make sure your Folder size is beyond 3.99 GB
4. There would be issues with emails getting updated if the folder limit is beyond 3.99 GB. Reduce the size of the folder contents.
5. Create a synchronization filter for large folders at or near 4 GB.
6. You can instead create a synchronization folder that limits the number of items that are synchronized from your Exchange mailbox to the .ost file.
a. Right-click the folder in the Navigation Pane and then select Properties.
b. On the Synchronization tab, select Filter.
c. On the Advanced tab of the Filter dialog box, select Field, point to Date/Time fields, and then select Received.
d. In the Condition box, select on or after.
e. In the Value box, enter 6 months ago.
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